GDPR

Effective Date: October 2024
Website: Reviewlutions.com
Company: Reviewlutions Inc

1. Introduction

This GDPR Policy outlines how we collect, use, protect, and store the personal data of users in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR). It applies to all users who access our website and services from within the EU/EEA.

We are committed to processing your personal data lawfully, fairly, and transparently.

2. What Personal Data We Collect

We may collect the following types of personal data:

  • Name
  • Email address
  • Account credentials
  • IP address and browser information
  • Payment-related data (via secure third-party processors)
  • Exam performance data (if provided voluntarily for refund claims)

We do not collect sensitive personal data unless required for specific legitimate purposes and with your consent.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your personal data.
  • Contract: Processing is necessary to fulfill our agreement with you (e.g., course access).
  • Legitimate Interests: We use your data to improve the platform and user experience.
  • Legal Obligation: We may be required to retain data to comply with applicable laws.

4. Your Rights Under GDPR

As an EU/EEA user, you have the following rights:

  • Right to Access – You can request a copy of the personal data we hold about you.
  • Right to Rectification – You can correct incomplete or inaccurate data.
  • Right to Erasure – You can request the deletion of your data (“right to be forgotten”).
  • Right to Restrict Processing – You can limit how we use your data in certain circumstances.
  • Right to Data Portability – You can request your data in a machine-readable format.
  • Right to Object – You can object to processing based on our legitimate interests or for direct marketing.
  • Right to Withdraw Consent – You may withdraw your consent at any time.

To exercise any of these rights, contact us at contact@reviewlutions.com.

5. Data Transfers Outside the EU/EEA

If personal data is transferred outside the EU/EEA (e.g., for hosting or support), we ensure adequate safeguards are in place, such as Standard Contractual Clauses or data processing agreements.

6. Data Retention

We retain your data only as long as necessary to fulfill the purpose it was collected for, including legal, accounting, or reporting obligations.

7. Data Security

We implement technical and organizational measures to protect your data, including:

  • SSL encryption
  • Secure access controls
  • Use of reputable third-party processors (e.g., Stripe, PayPal)

8. Use of Cookies

We use cookies to enhance your experience, track usage, and remember preferences. You can manage cookie preferences in your browser settings. Full details are available in our [Cookie Policy].

9. Data Processors

We use third-party services to help operate our website. These may include:

  • Payment processors (e.g., PayPal, Stripe, GCash)
  • Analytics tools (e.g., Google Analytics)
  • Hosting providers

All third parties are bound by confidentiality and data protection agreements.

10. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local Data Protection Authority (DPA).

11. Contact Us

If you have any questions or concerns regarding your personal data or this policy:

📧 Email: contact@reviewlutions.com
🌐 Website: www.Reviewlutions.com